Contact GreenTonne
Contact GreenTonne for any questions about buying carbon credits, retiring offsets, managing your account, or using our marketplace. Whether you are a business exploring carbon offsetting or an individual reducing your footprint, our team is ready to assist. You can reach us through the form below or by emailing the relevant department directly.
Contact GreenTonne Directly
Contact GreenTonne Support
For account and transaction support, email contact@greentonne.com. In addition, our support team can help with questions about how to buy and retire carbon credits, payment processing, retirement certificates, and account management.
Contact GreenTonne for Business Inquiries
For partnerships, API integrations, and white-label solutions, email contact@greentonne.com. Furthermore, if your organisation needs bulk carbon credit purchases or custom pricing arrangements, our business team can assist.
Contact GreenTonne: Response Time
We aim to respond to all inquiries within 24 hours during business days. Consequently, most questions receive a reply much sooner. For urgent matters, please include “Urgent” in your subject line. In addition, you can check our About page to learn more about GreenTonne and our commitment to transparency.
Contact GreenTonne Today
Reach out to us for expert guidance on carbon credit purchasing. Our team is ready to assist you with tailored solutions to meet your sustainability goals.
Phone
(359) 889-537-131
contact@greentonne.com
Address
Mladost 1A, 9 Anna Ahmatova Str., Sofia, 1000
Before You Contact GreenTonne
Where can I find my retirement certificates?
You can view and download all your retirement certificates from your account dashboard. Visit app.greentonne.com/certificates to access them.
How do I manage my API keys?
API keys can be generated and managed from your account settings. Visit app.greentonne.com/settings/api to create, rotate, or revoke your API keys.
What payment methods does GreenTonne accept?
GreenTonne accepts major credit and debit cards as well as bank transfers for larger purchases. Moreover, all payments go through our secure payment provider. For details, visit our pricing page.
How do I buy and retire carbon credits?
You can browse, purchase, and retire verified carbon credits directly through the GreenTonne marketplace. For a step-by-step guide, visit our How It Works page. As a result, retiring credits is simple and generates a verifiable certificate.
What are carbon credits and how do they work?
A carbon credit represents one tonne of CO2 reduced or removed from the atmosphere by a verified project. Therefore, each credit carries a unique serial number from Verra VCS or Gold Standard. For a comprehensive guide, visit our What Are Carbon Credits page.